ShyamCare is the Customer service management app for our customers world wide & deliver exceptional customer support on the go. Streamline customer queries from app & resolved. ShyamCare is an online customer support that lets our customer to create requests from the iOS app. It will allow our service engineer to handle request from the iOS app & notify time to time to customers.
Key Features of Customer:
- Ability to create service request
- Ability to get information about assigned engineer & scheduled details
- Ability to check progress of service request
- Stay informed about all updates and changes with push notifications.
Key Features for engineer:
- Ability to View all assigned requests
- Ability to Start work & Mark request complete when request completed
- Ability to manage expenses
- Ability to manage holidays
- Stay informed about all updates and changes with push notifications.